Privacy Policy

Privacy Policy

At Travel PnP, we are committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy outlines how we collect, use, and disclose personal information provided by users of the Travel PnP application. By using our application, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

  1. Information We Collect
  • User Registration Information: When you create an account with Travel PnP, we collect personal information such as your name, email address, phone number, date of birth, and sex assigned at birth.
  • Trip Details: We collect information about your trip requests, including start and end destinations, via locations, and any special requirements or preferences you may have.
  • Vehicle Information: If you are a driver or offering a vehicle for hire, we collect information about your vehicle, including registration details and vehicle condition.
  • Payment Information: When you make payments for trips, vehicle hires, or other services through the Travel PnP application, we collect payment information such as credit card details or other payment method information.
  • Usage Information: We collect information about how you use the Travel PnP application, including log data, device information, and location data if you enable location services.
  1. How We Use Your Information
  • Provide Services: We use your personal information to provide the services offered by Travel PnP, including matching users for rides, facilitating payments, and communicating with users about their trips.
  • Safety and Security: We use your personal information, including sex assigned at birth, to enhance the safety and security of our platform and to prevent fraudulent or abusive behavior.
  • Improve and Customize Services: We use your information to analyze usage trends, improve our services, and customize your experience on the Travel PnP application.
  • Communications: We may use your contact information to send you updates, notifications, and promotional materials related to Travel PnP, as well as to respond to your inquiries and feedback.
  1. Information Sharing and Disclosure
  • Service Providers: We may share your personal information with third-party service providers who assist us in providing the Travel PnP services, such as payment processors and customer support providers.
  • Users: We may share limited personal information with other users of the Travel PnP application, such as your name and trip details, for the purpose of facilitating trips and ridesharing arrangements.
  • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes or constitutional government requests.
  1. Identification Verification Data

    To enhance the security of our platform and ensure the safety of our users, we collect and process personal information during the identity verification process.
    This includes:

    • Photograph of Yourself: A clear image to confirm your identity.
    • Photograph’s of your Driver’s License: A valid government-issued ID to verify your name, age, and identity.

    Purpose of Data Collection: The information collected is used solely for the purpose of verifying your identity as part of our registration process. This helps protect both you and other users from potential fraud or misuse on the platform. Additionally, by verifying identities, we aim to deter any user from engaging in nefarious actions or activities that may undermine the integrity of our community.

    Data Storage and Security: We implement stringent security measures to protect your personal information against unauthorized access, disclosure, or alteration. Your identification data will be stored securely and will not be disclosed to any third party and only used for the purpose of verification.

    Sharing of Information: We do not sell, trade, or otherwise transfer your identification data to third parties without your consent, except as required by law or to comply with legal obligations.

    User Rights: You have the right to request access to, correction of, or deletion of your personal information in accordance with applicable laws. For any inquiries or to exercise your rights, please contact us at contact@travelpnp.com

  2. Data Retention
    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  1. Security MeasuresWe take adequate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
  2. Your Rights and Choices
  • Access and Correction: You may access and update your personal information stored in your Travel PnP account at any time through the application settings.
  • Opt-Out: You may opt-out of receiving promotional communications from Travel PnP by following the instructions provided in the communications or by contacting us directly.
  1. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated policy on the Travel PnP application or by other means of communication.
  2. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [contact-us].

By using the Travel PnP application, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.